Fred Rodriguez

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Activity overview

Latest activity by Fred Rodriguez
  • Fred Rodriguez created an article,

    How to reset your password

    These are the steps to reset your password yourself...

  • Fred Rodriguez created an article,

    New Credit Reporting Regulations

    This is the new policy... 

  • Fred Rodriguez commented,

    This article is great, but can we show a picture of what a final questionnaire looks like?  Thanks!  

  • Fred Rodriguez created an article,

    Shipping Costs

    Below are our shipping costs

  • Fred Rodriguez created an article,

    Ordering a Chromebook

    The process for ordering a new Chromebook is easy!  Please see the steps below.   Create a ticket using the category "Equipment Request"  

  • Fred Rodriguez created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Fred Rodriguez created an article,

    How do I publish my content in other languages?

    Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...

  • Fred Rodriguez created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Fred Rodriguez created an article,

    Shipping Options FAQ

    We make it easy to get your stuff, and even to return it if you don't like it :-/ In the United States: USPS: The Postal Service offers multiple classes of delivery and price, depending on your tim...

  • Fred Rodriguez created an article,

    Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...